Refund Policy – Canary Careers

At Canary Careers, we are committed to providing high-quality career services and resources to help you achieve your professional goals. Your satisfaction is important to us, and we strive to ensure a positive experience with every purchase.

1. Refund Eligibility
Refunds are considered under the following circumstances:

• If a service was purchased but not delivered as described.

• If there is a technical issue preventing access to digital products or services that cannot be resolved.

Please note that refunds are not available for:

• Services that have been fully delivered or completed.

• Digital products or resources that have been downloaded or accessed.

• Changes of mind or buyer’s remorse.

2. Requesting a Refund
To request a refund, please contact our support team at support@canarycareers.com within 14 days of your purchase. Include your order details and the reason for your request.

3. Refund Processing
Once your refund request is received, we will review it and notify you of the approval or rejection within 5 business days. Approved refunds will be processed using the original payment method and may take 5–10 business days to appear on your account, depending on your bank or payment provider.

4. Cancellations
If you wish to cancel a scheduled service (e.g., career coaching session, workshop), please provide at least 48 hours notice. Cancellations made with less notice may not be eligible for a refund but may be rescheduled at the discretion of Canary Careers.

5. Contact Us
If you have any questions about our refund policy or need assistance, please contact us at:
Email: info@canarycareers.co.uk

We value your trust and are committed to ensuring your experience with Canary Careers is positive and productive.